Privacy Policy

1. Data Controller

Our company acts as the data controller within the scope of the Law on the Protection of Personal Data No. 6698 ("KVKK"). We process personal data obtained from our customers and website visitors for the purposes described in this policy.

2. Data Collected

The following personal data may be collected during booking, contact form and tour request processes:

• Name, surname and contact details (e-mail, telephone)
• Passport/identity information (only where required by the tour)
• Payment details (processed only through encrypted payment infrastructure; not stored)
• Travel preferences and special requests
• Website usage data (via cookies — see our Cookie Policy)

3. Purpose of Data Use

Collected data is used solely for the following purposes:

• Execution of booking and tour services
• Customer support and communication
• Fulfilment of legal obligations
• Improvement of service quality (anonymous statistical analyses)

4. Sharing with Third Parties

Your personal data is shared only with hotel, transport and guiding service providers necessary to carry out the tour operation, and with official institutions under legal obligation. It is not sold or rented to third parties for commercial purposes.

5. Data Security

Your data is protected by SSL encryption and secure server infrastructure. Our physical and electronic security measures are regularly updated.

6. Your Rights

Under Article 11 of KVKK, you have the right to access, correct, delete, restrict transfer of and object to your data. You may submit your requests to us via our contact page.

7. Policy Updates

This policy is updated as necessary. Material changes are announced on our website.